Information you choose to provide
Website forms can collect your name, phone number, email address, service-request details, vehicle information, messages, and basic referral or campaign information. If you apply for a position, the application can also collect your location, work authorization, driver's-license status, employment background, experience, licenses, availability, compensation expectations, written answers, and an optional resume. Do not submit Social Security numbers, financial, medical, or other unnecessary sensitive information through these forms.
How Vollux uses the information
Vollux uses submitted information to review service requests or job applications, contact you, determine fit, prepare for scheduling or an employment conversation, maintain appropriate business records, understand which website pages generate inquiries, and protect forms from misuse. Submitting a service request does not create a confirmed appointment, and submitting an application does not guarantee an interview or employment.
Website analytics
The website uses Google Analytics 4 to understand visits and non-sensitive interactions such as page views, service-request submissions, and clicks to call, text, request directions, or visit the online store. It also uses Microsoft Clarity for privacy-masked session replays and aggregated click and scroll heatmaps that help Vollux identify website usability problems. Website form fields are masked from Clarity recordings. Vollux does not intentionally send names, phone numbers, email addresses, vehicle identification numbers, messages, resumes, or other submitted form contents to these analytics services. Advertising storage and ad-personalization signals are disabled in this implementation.
Service providers and outside links
The website uses restricted business systems to deliver service inquiries and job applications to the appropriate Vollux records. It also links to Google, social platforms, and YouTube. YouTube videos on dyno-result pages load only after you choose to play them. Those outside services apply their own privacy practices when you visit or load their content.
Sharing, retention, and security
Vollux does not sell information submitted through its forms. Information may be handled by providers that support website hosting, secure file storage, request delivery, communications, hiring, and normal shop operations, or disclosed when required by law. Access to job applications is restricted separately from ordinary customer and shop records. Records are kept as reasonably needed for customer service, hiring, operations, security, and legal obligations. Reasonable safeguards are used, but no internet system can guarantee absolute security.
Your choices
You may call (484) 601-2041 or use the contact page to ask a question, correct information you submitted, or request that Vollux review information associated with your inquiry or job application. Some records may need to be retained for operational, warranty, accounting, hiring, security, or legal reasons.
